Salesforce.com For Dummies by Liz Kao
English | Apr. 25, 2016 | ISBN: 1119239311 | 456 Pages | AZW3/MOBI/EPUB/PDF (conv) | 20.46 MB
Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce.com For Dummies gives you an edge in building relationships and managing your company’s sales, marketing, customer service, and support operations. You’ll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create accurate projects based on past performance, and so much more.
