Alan Willett, "Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People"
English | ISBN: 0814437605 | 2016 | PDF/EPUB | 240 pages | 2 MB
The control-freak, the narcissist, the slacker, the cynic. Difficult people are the worst part of a manager’s job.
Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it’s your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches.
